Nuvo Water Softener Review – Updated Guide 2020

About Nuvo Water

We’re going to begin by discussing Nuvo Water; the company and its filtration systems.


Nuvo is an American company based out of Murray, Utah. The company was founded in 2006 and makes products that filter prevent limescale build-ups without using salt in their conditioners. 

Nuvo Water Softener Review

Nuvo is an industry leader and has been since their founding. They top all the tables when it comes to sales and reviews. Nuvo is one of the oldest names in saltless filtering and has had a lot longer than their competition to build up their impressive reputation.  

The one weakness in Nuvo’s reputation is that their customer service is famously unresponsive. Particularly when their products have been sold through third-party sellers. 

How does it work? 

Nuvo’s salt-free filtering system raises the pH level of the water to prevent limescale from building up inside the user’s pipes.

How does it do this? 

Chelation (a food-safe citric acid) is the main ingredient in this conditioner. This ingredient wears away any limescale build-ups in the pipes.

It also creates a pH that prevents the limescale from building back up. At this pH level, the interaction between magnesium and calcium molecules is prevented. 

The benefit of using Chelation over other ingredients is that it doesn’t affect the taste of the water. It also doesn’t stain bathroom faucets. This ingredient works well in Nuvo’s formula.  

Types of Systems Available 

Where many of their competitors offer different types of systems. Nuvo do not. The main difference between their products is the capacity and dimensions of the filters. 

Let’s take a closer look at the three most popular picks from Nuvo Water.

1. The Studio

NUVO H2O DPSB Studio Water Softener...

Let’s begin with the smallest offering from Nuvo, the Studio. This is the ideal size option for small, studio apartments or for couples in smaller houses – homes under 1000 square feet.  The Studio can filter around 10,000 gallons of water before it needs its filters replaced.  

The Studio has been designed to fit ¾ inch pipes and offers a 15 GPM. With 15 GPM you will be able to run your shower, your kitchen taps, and flush your toilet all at once.   

This model does come with brackets that you can use to attach it to your piping system without damaging it. This is a very lightweight piece of kit, weighing only 6 pounds.

NUVO H2O DPSB Studio Water Softener...
  • The NuvoH2O Studio Softener System uses a revolutionary technology to lower the pH level of water based on the basic scientific process of chelation in which the mineral ions causing hard water, principally calcium and magnesium, are bound to the chelating agent in NuvoH2O's proprietary formulation, which keeps the minerals soluble and unable to cause hard water problems.
  • Prevents scale build-up and removes existing hard water scale
  • For apartments & RV’s with 1 resident
  • Compact design — fits almost anywhere
  • Extends the life of your water heater, plumbing fixtures and appliances

2. The Home

NuvoH2O Manor + Taste Complete Water...

Now, we’re going to look at Nuvo’s medium size offering, the Home. As you can probably guess by its name, this filter size is designed for medium-sized homes and large flats. This is ideal for homes sized around 1000-2000 square feet.

This system offers the same GPM as the studio – 15GPM. Whilst you’re more likely to see a drop pressure drop than a smaller flat, you’d have to be running 6+ taps to notice a difference. 

This system can filter 20,000 gallons before its filter needs to be changed. This is designed to fit into 1 inch pipes. However, it can be converted to fit ¾ inch pipes.

This system also comes with brackets. It is 3 pounds heavier than the Studio system, weighing in at 9 pounds. These brackets will be key for preventing installation damage to your pipes.   

NuvoH2O Manor + Taste Complete Water...
  • HARD-WATER SOFTENER SYSTEM: This Nuvo H2O home system lets you win the war on hard water! Our filtration technology prevents and removes hard water–scale deposits, sediment, and chemicals from house water to give you soft, pure, odor-free drinking water.
  • SALTLESS WATER SOFTENER: This is the perfect whole-home water softener if you are concerned about reducing your environmental impact. The Nuvo water softener system uses no environmentally damaging salt or electricity and creates no wastewater.
  • COMPACT WATER SOFTENER: This whole-house water softener system is designed for filtering and conditioning water in homes larger than 1,500 square feet but is so compact that it fits almost anywhere. This product should be installed by a Nuvo H2O–certified plumber.
  • SAVES YOU MONEY: Don’t let hard water, unwanted chemicals, and scale deposits ravage your fixtures and appliances! The Nuvo water system will enhance the performance and extend the life of your water heater, plumbing fixtures, and appliances.
  • THE NUVO H2O DIFFERENCE: We offer the industry-leading, all-natural citrus alternative to old-fashioned salt-based systems for removing hard water and scale deposits.

3. The Manor

Nuvo H2O Dpmb-a Manor Water Softener...

Finally, let’s look at the largest system from Nuvo, the Manor. As far as filtration systems go, this is one of the most impressive ones out there. 

Not only does it offer 18 GPM (3 GPM more than the rest of Nuvo’s products, and much more than Nuvo’s competitors), but can also filter 50,000 gallons before needing to be replaced.   

If you have a living space that is over 2000 square feet then this is the option for you. 

An 18 GPM rate will allow four people to be using water at once. This system is designed for 1 ½ inch pipes, but it is possible to purchase converters and use this system on smaller pipes.   

Nuvo H2O Dpmb-a Manor Water Softener...
  • Prevent and remove scale in a compact design - No heavy salt, no costly electricity, no wasted water
  • Third-party tested & verified - Proven to prevent and remove hard water scale build-up / Eco-friendly with cost-effective and simple cartridge replacement
  • Leaves minerals in the water versus replacing them with sodium (like old-fashioned salt systems) which leaves your water as safe to drink as it was before it was softened
  • What's Included: One Manor softening system, one Manor Citracharge cartridge, One Manor L-bracket, One Manor system wrench, Six 2" screws, Four 1.25" screws, one installation guide, one backplate, one registration card - Mounted weight: 17 pounds / Max PSI 100
  • NuvoH2O’s compact designed Manor System is for homes with 4 or more residents or for homes over 1,500 square feet / Cartridge Lifespan: about 50,000 gallons, replacement recommended every 6 months

The Pros and Cons 

Here is a brief pros and cons list, covering the best and worst parts of the Nuvo Water systems: 

  • Electricity Free Systems
  • Salt-Free Systems
  • Efficient Flow rates (from all sizes)
  • No plumbing involved in the setup
  • Reasonably priced
  • All chemicals food-safe
  • 5-year warranty
  • Detailed and exhaustive user’s manual
  • Set includes everything required to mount it
  • Significantly reduces corrosion rates
  • Filters are easy to replace
  • System bypass possible
  • Improves water quality
  • Filters can be expensive to replace
  • Conditional warranty
  • Nuvo has unresponsive customer service
  • Can occasionally tint water blue

What makes this system unique 

The main unique selling point of this system is Nuvo’s use of CitraCharge Cell Technology. This is the use of citric acid to prevent limescale build-up. Many other systems use salt to do this. Nuvo is a salt-free system. 

Nuvo filters are long-lasting and can filter tens of thousands of gallons before needing to be replaced. Amateurs can install this system, and the installation itself involves no plumbing.  

Customer Reviews 

As well as making our own review, we have read hundreds of reviews to see what others think about this system. 

The general consensus is that in areas with medium to soft water this system does a great job at preventing corrosion. It has been seen to extend the life of pipes. 

However, many customers who live in areas with hard and extremely hard water have been disappointed in this system. They only noticed an improvement in the taste of their water, but no less limescale. 

Many people living in these areas with hard water felt like they had wasted their money.  

Warranty Information

Nuvo offers a very generous 5-year warranty on all its products. However, they have a very strict set of conditions to go along with this warranty. One of the most frequent complaints we have seen about this product is how easy it is to void the warranty. 


Before we finish this review we’re going to touch on one of the most important factors for new customers – the price. 

Is this system worth the price? 

The smallest version of this system will cost you over $500 and the largest will cost you nearly $1000. This is not a cheap system to install. 

On top of this, the filters need to be regularly replaced. This can cost anywhere upwards of $50 per filter. 

This system does have a huge benefit that most other companies do not offer. These conditioners have a built-in option to be bypassed. This means that if you’re looking to make the filter last longer (and save some money in the process) you can. 

So, is the system worth the money? 

If you live in an area with hard water and you want to extend the lifespan of your pipes. You don’t have to pay operating fees and you won’t be adding any extra sodium to your water. Pipe replacements can be incredibly expensive and investing in a conditioning system could save you a lot of money.  

Should you buy it?   

For smaller homes, this is a really great option. It can save you money on water filtration and improve the health of your pipes. It will also make your water taste better and you won’t lose any water pressure. 

Medium-sized homes will see similar results. 

However, if you live in an area with very hard water then it’s probably best to save yourself a little bit of money and avoid this system.